Testimonials

Customer Testimonials

Don't just take our word for it. Hear from our satisfied customers.

Testimonials page image
80%
Success rate in resolving complaints
₹500
Average refund per resolved case
24/7
Support available via email
50+
Partnered telecom & banking firms

What Our Customers Say

We are proud of the impact we make for everyday consumers across India.

"Last Word helped me resolve a wrongful debit on my bank account within two days. Their expert advocates guided me step‑by‑step and secured a ₹1,200 refund. Truly personalized support!"

— Rahul Sharma, Bank Customer, Delhi

"My mobile data bill was inflated after a promotional offer ended. The Last Word team escalated the issue to the telecom provider and got the extra charges removed. Resolution guaranteed!"

— Priya Menon, Telecom User, Bengaluru

"I was overcharged for an online purchase and felt stuck. The Last Word experts filed the complaint, followed up daily, and I received a ₹800 refund. Saving me time and effort!"

— Arjun Patel, E‑commerce Shopper, Kolkata

Simple 3‑Step Complaint Filing

1

Tell us the issue

Share your complaint details through our secure portal or email. We capture every detail so you don’t have to repeat yourself.

2

We take it forward

Our expert advocates file the complaint, contact the service provider, and keep you updated at each milestone.

3

Resolution & refund

We push for a fair outcome, secure refunds or corrections, and close the case with a clear summary.

Get in Touch

Have a complaint that needs an expert advocate? Drop us a line and we’ll start the resolution journey.

Address: Unit 45, 1st Floor, Ballygunge, Kolkata, West Bengal 700019, India