Last Word

Locations

Our Locations

We're based in Mumbai, but we serve consumers all over India.

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More Locations

We're always expanding our reach. Here are some more locations where our dedicated teams are ready to champion your consumer rights.

Delhi – North Hub
Our Delhi office handles telecom and banking complaints for the capital region, ensuring a 24‑hour response for every new case.
Bengaluru – Tech & E‑commerce
Focused on online shopping disputes, our Bengaluru team leverages local expertise to secure fast refunds, averaging ₹500 per resolved case.
Hyderabad – Utilities
We manage electricity and water service complaints across Telangana, delivering expert escalation with a high success rate.
Chennai – South Region
From mobile plans to bank statements, our Chennai crew safeguards consumer rights throughout Tamil Nadu.
Kolkata – East Hub
Our Kolkata office partners with regional banks to resolve billing errors and service issues swiftly.
85%
Success rate in resolving complaints
₹500
Average refund per resolved case
24 hrs
Response time for new complaints
10+
Major Indian banks & telecom partners

How It Works – 3 Simple Steps

1

File Your Complaint

Tell us the details via our online portal or email. We capture every document you need for a strong case.

2

We Escalate

Our experts use deep knowledge of Indian consumer law to push the service provider, saving you time and stress.

3

Resolution & Refund

We secure the outcome—whether it’s a corrected bill, a service fix, or a monetary refund—so you get results fast.

What Our Customers Say

“Last Word turned a months‑long battle with my bank into a ₹2,000 refund in just a week. Their personal touch made me feel heard.”

— Priya Sharma, Delhi

“I was stuck with a faulty internet plan. The team escalated it and got the provider to waive the charges. Truly India’s consumer champion.”

— Arjun Patel, Bengaluru

Contact Us

Email: [email protected]
Address: Unit 60, Ground Floor, Bandra West, Mumbai Suburban, Maharashtra 400050, India

Ready to Get Your Complaint Resolved?

Join thousands of satisfied consumers who have reclaimed their rights with Last Word.

Start Your Claim

Frequently Asked Questions

How quickly can I expect a response?

We guarantee a response within 24 hours of receiving your new complaint, thanks to our dedicated escalation team.

Do I need to pay anything to file a complaint?

No upfront fees. We only charge a small success fee after we secure a refund or settlement for you.

Which companies do you work with?

We partner with more than 10 major Indian banks, telecom operators, and leading e‑commerce platforms to ensure your issue is heard.

What documents should I prepare?

Gather bills, transaction records, and any correspondence with the service provider. Our simple intake form guides you step‑by‑step.